Policies
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Policies at Our Amish Country Inn

By observing these policies, we know your experience at Garver House Bed and Breakfast, while visiting the surrounding towns such as New Philadelphia, Ohio, will be more relaxing and enjoyable than typical chain hotels.

We recognize that unforeseeable events sometimes arise that require our guests to reschedule or cancel reservations. We do everything we can to accommodate those requests; without imposing unacceptable financial strains on our business. Therefore, the following policies on rescheduling and canceling reservations are observed:

 Visa, Mastercard, Discover and American Express are accepted to hold room (credit card will not be charged until check-in).

Cash and/or checks accepted for deposit (checks must be received two weeks prior to check-in date).

Requests to reschedule or cancel reservations at least 10 days in advance of scheduled arrival date are accepted without penalty.  Cancellation with less than 10 days Must be made by calling the Innkeeper, our phone number is 330-878-4113.

Cancellation 72 hours  or less of arrival date will be charged a $50.00 cancellation fee for each night if room cannot be re-booked.

Cancellations the same day as scheduled arrival date, “no shows”, and early departures (such as – reserve for 3 days but stay only 2 days) are charged the full amount of original reservation.

We are not responsible for inclement weather, health status changes.

No pets permitted on premises

No Smoking (local ordinance prohibits smoking on premises).  Smoking outside is permitted, ashtray will be provided.

No candles allowed in guest rooms due to fire/safety issues (we have battery operated candles for your enjoyment).

Check-in: 4-7 p.m. unless other arrangements are made with Innkeepers

Check-out: 10:30 a.m.

Coffee available at 8:00 a.m. for early risers

Breakfast served at 9:00 a.m.

 

Amenities

  • HDTV with DVD player and a selection of movies
  • Wireless Internet access
  • Central air conditioning and ceiling fans
  • Off-street secure lighted parking in back of house
  • Full hot gourmet breakfast at 9:00am in the dining room
  • Evening snack area with coffee, tea, cocoa, bottled water, homemade dessert
  • Iron and ironing board available
  • Personal hair dryer in each room.
  • Coffee available at 8:00 a.m. in upstairs foyer
  • Roll-away available for $30.00/night
  • Massage services available en-suite, call us for information to schedule.  Garver House gift certificates cannot be used toward massage services.  Our massage therapist is an outside vendor and not part of The Garver House staff.
“We totally enjoyed our brief stay at your lovely B&B.  Your hospitality and attention to detail were so appreciated.  Your accommodations are so comfortable, spotlessly clean and attractive.  Many thanks.”  ~ Diane and Dave, Shaker Heights, Ohio        July 4th 2016.